Unacceptable !!!
<p>TO Whome it may Concern...</p> <p>3 Years back i had closed up my JET account at the Trade Routh Mall and confirmed by receiving a paid up letter. However now 3 years later i get a bill fo R39.86!! I than contacted Edcon who advised me the account was never closed!!!! WHO GAVE MY CONCENT TO REOPN THIS ACCOUNT?? WHY WAS I NOT INFORMED THAT THE ACCOUNT WAS BEEN REOPNENED ?? Does these stores what they are doing !!! i AM NOW PRE[ARED TO GET MY LAWYER INVOLVED AS I WILL NOT PAY A SINGLE CENT FOR THIS ACCOUNT!!!</p>
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Edcon's replyOfficial
13 Jul 2016, 07:05Kindly forward us your Account number so that we may liaise with the accounts team on the matter reported by our valued customer. Alternatively, kindly find the direct accounts team details below as the matter has to be escalated to them and include your account number for further assistance. Please find the below reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Edcon's reply13 Jul 2016, 07:05
Official
Kindly forward us your Account number so that we may liaise with the accounts team on the matter reported by our valued customer. Alternatively, kindly find the direct accounts team details below as the matter has to be escalated to them and include your account number for further assistance. Please find the below reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Edcon's replyOfficial
13 Jul 2016, 07:06Kindly forward us your Account number so that we may liaise with the accounts team on the matter reported by our valued customer. Alternatively, kindly find the direct accounts team details below as the matter has to be escalated to them and include your account number for further assistance. Please find the below reference number for your post ********** 024/GO.
Tel: ********** or ***Edgars.
Tel: ***Jet
Email: ********** Johannesburg
Email: ********** Cape Town / Durban
Tel: 031 **********
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Edcon's reply13 Jul 2016, 07:06
Official
Kindly forward us your Account number so that we may liaise with the accounts team on the matter reported by our valued customer. Alternatively, kindly find the direct accounts team details below as the matter has to be escalated to them and include your account number for further assistance. Please find the below reference number for your post ********** 024/GO.
Tel: ********** or ***Edgars.
Tel: ***Jet
Email: ********** Johannesburg
Email: ********** Cape Town / Durban
Tel: 031 **********
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,