BH
Brenda H
1 reviews | Active since Aug 2010
14 Sept 2015, 14:37
TRYING SINCE MAY 2015 TO GET A REFUND
I have a small credit balance on my account that I have been trying to have refunded since May 2015.<br> <br> I have sent numerous emails to various people at Edcon and to date I have not had a satisfactory response from anybody regarding when I can expect to receive the refund as this account has been paid up and should be closed.<br>
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Replies (1)
Edcon's replyOfficial
15 Sept 2015, 15:27Hello BBH,
Thank you for bringing this mater to our attention. We do apologise for the inconvenience caused.
Kindly be advised that we have forwarded your request to the accounts department to look into and assist with.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience.
Kind regards,
Edcon customer experience team
***
Thank you for bringing this mater to our attention. We do apologise for the inconvenience caused.
Kindly be advised that we have forwarded your request to the accounts department to look into and assist with.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience.
Kind regards,
Edcon customer experience team
***
Edcon's reply15 Sept 2015, 15:27
Official
Hello BBH,
Thank you for bringing this mater to our attention. We do apologise for the inconvenience caused.
Kindly be advised that we have forwarded your request to the accounts department to look into and assist with.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience.
Kind regards,
Edcon customer experience team
***
Thank you for bringing this mater to our attention. We do apologise for the inconvenience caused.
Kindly be advised that we have forwarded your request to the accounts department to look into and assist with.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience.
Kind regards,
Edcon customer experience team
***