Try to resolve refund since November

Hi<br> <br> I had to do a payment for my Edgars bill of R300 which was my first payment and a second payment which was R 350 then Edcon came back to me saying that I still need to pay them, I was confused as they supp**** me with the eft information which was the wrong information. The money I was supposed to send to Edcon ended up going to EDGARS CRED (Standard Bank Credit Card Division).<br> <br> I had to pay the bill to save my credit record, I have been trying ever since patiently to resolve this issue. All the staff of the Edcon Financial institution told me they can't help refund the money for me so I got hold of EDGARS CRED and they told me that they can't find any of my information to refund the money for me. I called Edcon once again to escalate this to their manager so that this could get resolved, they told me that I will have new within 48 hours since Thursday last week and I am still waiting.<br> <br> Edcon get back to me asap with a solution! I am at an end of my frustration with this because you are making your problem mine and I am the customer.<br> <br> Thanks!