THIS IS GETTING OUT OF HAND

Item: Edcon
Rating: 2
Author: ronel N

I HAVE BEEN TRYING TO GET A HOLD OF SOMEONE IN THE ACCOUNTS DEPARTMENT FOR BILLING MY ACCOUNT INCORRECTLY. CAN SOMEONE PLEASE GET BACK TO ME IMMEDIATELY BECAUSE YOU GUYS <br> ARE REALLY BEING RIDICULOUS AND WILL LOSE ME AS A CUSTOMER REALLY SOON!!!

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Replies (1)

Edcon's replyOfficial

14 Mar 2016, 12:55

Hello jrnaransamy,

We have received your concerns and apologise for the inconvenience caused by the matter. Kindly find the direct accounts team details below to follow up on the matter regarding your account being billed incorrectly. We have therefore escalated to them for further assistance.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***

Please find the below reference number for your post ***/GO

Kind regards,
Customer Experience Team
Call Centre: ***.

Edcon's reply14 Mar 2016, 12:55

Official