tD
tembs D

1 reviews | Active since Dec 2017

23 Dec 2017, 11:42

this is crazy

You are not resolving my issue here instead you are shifting blame on me for the last time I don't want that phone what I will do I will take it back to the store and leave it the you will see what you can do about it and no1 told me about once its activated I wont be able to return it lastly I'm not satisfied about you respond if its possible give your ceo my contact details I want to speak to him/her direct

0
Replies (1)
Edcon
Edcon's reply28 Dec 2017, 12:56
Official

Thank you for bringing this matter to our attention .Please read the Cellphone Customer pick-up document for the terms and conditions. Once a phone has been activated in store it cannot be exchanged or refunded unless there is a fault within 7 days of purchase. We are sorry that in this instance we are unable to assist you.

***/GO

Kind Regards,

The Edgars Customer Experience Team

Best regards,