THE WORST CUSTOMER SERVICE EVER
<p>I app**** for account on line on wednesday, and i went to parow (Jet) to check the status of my application and i was told that they are awaiting my 3 moths payslip and bank statement we sent those things after 2 hours i was told told that they are not clear, i then went to Jet in Prominade mall we sent same document 6 times, i then went to edgards we sent same documents 4 times,</p> <p>WHAT IS GOING ON</p>
We have received your concerns and apologise for the inconvenience caused by the matter. We thank you for bringing this matter to our attention. Service is a priority at our stores and we must apologize for this lapse in service. We have escalated the complaint to the Jet Promenade branch management for actioning accordingly as the matter was reported in store. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Nomzekelo Mnini
Customer Experience Team
Call Centre: ***.
We have received your concerns and apologise for the inconvenience caused by the matter. We thank you for bringing this matter to our attention. Service is a priority at our stores and we must apologize for this lapse in service. We have escalated the complaint to the Jet Promenade branch management for actioning accordingly as the matter was reported in store. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Nomzekelo Mnini
Customer Experience Team
Call Centre: ***.
We have received your concerns and apologise for the inconvenience caused by the matter. We thank you for bringing this matter to our attention. Service is a priority at our stores and we must apologize for this lapse in service. We have escalated the complaint to the Jet Promenade branch management for actioning accordingly as the matter was reported in store. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Nomzekelo Mnini
Customer Experience Team
Call Centre: ***.
We have received your concerns and apologise for the inconvenience caused by the matter. We thank you for bringing this matter to our attention. Service is a priority at our stores and we must apologize for this lapse in service. We have escalated the complaint to the Jet Promenade branch management for actioning accordingly as the matter was reported in store. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Nomzekelo Mnini
Customer Experience Team
Call Centre: ***.
Its been 48hours already i have been waiting for response but nothing came, can someone please assist me
Its been 48hours already i have been waiting for response but nothing came, can someone please assist me