SM
Shafiq M

1 reviews | Active since Mar 2018

23 Mar 2018, 07:17

The Con of Edcon

Once again. There is something about 'con' in this name. Closed my account last year. Paid up. Call centre said, no worries, we'll close it but not de-register it, so if you want to renew account, no re-application process. I said okay on one condition - NO PAYMENTS OR BILLS. THIS MUST COST NOTHING. No problem, says call centre. Now, these ******* are billing me!!! On a closed account. Dishonesty. Misrepresentation. Lies. If there had been any charges, I would have de-registered account.

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Replies (1)
Edcon
Edcon's reply23 Mar 2018, 11:28
Official

Thank you for bringing this matter to our attention.Please accept our sincere apologies for the product that is being billed to your account. We have escalated your query to our third parties for urgent assistance and feedback will be provided to you .***/GO

Kind regards

The Edcon Customer Experience Team