1 reviews | Active since Nov 2014
Terrible service from Sales Consultant
<p>I went into Legit At the Galleria Mall on friday 3rd Feb around 5PM, when I choose a shoe, I was told that I could not purchase it by the So called 'Manager' Natassia as it does not have a barcode.</p> <p>I explained that it is not my fault that the shoe does not have a barcode and that I will pay anything else for the shoe.</p> <p>She said she cannot assist and said all the other stores dont have the shoe as well.</p> <p>The size of the shoe was not the issue, but her attitude was disgusting, how does she call herself a manager if she cannot solve an issue as little as this?</p> <p>Pleasd can this be solved and I would appreciate some feedback!</p> <p> </p>
We have escalated the complaint to the Legit Galleria mall management to address as our valued customer is not happy that the superior in store was very unprofessional as per the post sent to us. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.
Kind regards,
Customer Experience Team
Call Centre: ***.
We have escalated the complaint to the Legit Galleria mall management to address as our valued customer is not happy that the superior in store was very unprofessional as per the post sent to us. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.
Kind regards,
Customer Experience Team
Call Centre: ***.