Terrible service

Hi<br> <br> I hope you are well.<br> <br> I am writing to you as I have had the worst customer service.<br> <br> I generally shop at Edgars Sandton City one a week or once every second. I do attend other branches but this is the closest one to me.<br> <br> I have attended many Edgars previously and by far the service at Sadton City is the worst. Being a flagship store something really needs to be done.<br> <br> This is the third time in the last two month and I just thought head office should intervene. <br> <br> I do not have a particular problem that was not resolved but it's just the competency of your staff and their mannerism.<br> <br> They seriously need urgent training. They behave as if they are doing us a favour. My most recent issue was with a lady by the name of Thandi in customer services in your ba*****t level. I was at Edgars around 5pm on 24th August 2015.<br> <br> Her attitude was terrible. The least they can do is be polite and respond when someone asks how are you.<br> <br> I was not the only one. A lady next to me even stated to another employee there is no need to be rude about it.<br> <br> And it makes you wonder why there is a decline of sales at Edgars stores.<br> <br> Store staff are the face of Edcon and they should be highly professional.<br>