Terrible service

<p> </p> <p>Account number: ********** ********** 18820</p> <p>Id number: ********** 618083</p> <p>Cell number: ********** 988</p> <p> </p> <p>I am very dissapointed by Edcon in a manner in which they are handling my dispute with regards to the account which was **********ly opened in my name, they found the offender but i haven't received any feedback with regards to the status of the account or the status on the investigation, i want this account closed and cleared in my name, potentially i could lose the home loan with my bank when they do application review because this has a direct impact on my credit rating/score.</p>