1 reviews | Active since Nov 2016
terrible service
<p>I recently app**** online on saturday the 11th February 2017 for a 6 months interest free edgars account and i still havent received feedback on my application as yet. After completing my application , i was told i will receive a call from one of the call centre agents. so i waited, however i did not get any call, so i then sent an email to edcon and still no response. today is the 16th february 2017. i wonder when my account will be activated. i have a good mind of cancelling.</p>
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly be advised that our New accounts team department looks at a certain criteria when approving accounts should you not meet the requirements therefore they will decline the application. Kindly contact the new accounts team on the below details for more clarity on the status of your new account. A reference number for the complaint logged on your behalf is as follows ***/GO .
New accounts Express Credit ***
New Accounts Queries ***
Faxes ***
Kind regards,
Customer Experience Team
Call Centre: ***.
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly be advised that our New accounts team department looks at a certain criteria when approving accounts should you not meet the requirements therefore they will decline the application. Kindly contact the new accounts team on the below details for more clarity on the status of your new account. A reference number for the complaint logged on your behalf is as follows ***/GO .
New accounts Express Credit ***
New Accounts Queries ***
Faxes ***
Kind regards,
Customer Experience Team
Call Centre: ***.