Terrible customer relations

I received an sms from RMCS offering me airtime to be billed to my account. It didn't mention that they operate independently of Edgars and proceeded to charge me almost double what was in the sms, plus changed my phone from prepaid to contract - again, not included in the sms. This has now created even more charges from my service provider, for something that I didn't agree to. None of the Edgars stores could do anything to sort this problem out, and in particular, the women in the accounts department of the Sandton City branch were incredibly lazy with terrible attitudes. <br> <br> Why on Earth are you dealing with such a shocking company like RMCS? It is ******* to enter a client into a contract without their knowledge and they were only able to do so via you, yet you are unable to help sort out any problems that arise with them. RMCS hides behind companies like yours and Vodacom, and don't want to face clients head on to fix problems that they have caused. This whole issue has lasted just over a month and thanks to their incompetence and yours, I've now spent far too much money trying to resolve silly errors. <br> <br> Please seriously reconsider the way you do business with these companies.