Terrible administration

<p>I have been contacted several times regarding my outstanding amount. The amount outstanding is for service charges that I did not agree to. The agreement I signed for was, IF my account has an outstanding amount a service charge will be raised. At that point my account was in a credit and I have not bought anything since. Now every month a service charge gets levied and I get emails I need to pay. I have received quite a few emails stating that Edcon apologize for the inconvenience just to do exactly the same the next month. </p> <p> </p> <p>I've been to the nearest branch, I've send emails, I've called the Collection department and everytime I get emails, Handover threats and as soon as I contact them, I receive a sincere apology.</p> <p> </p> <p>WHEN IS IT GOING TO END??</p>