hK
hlulani K
1 reviews | Active since Feb 2016
27 Feb 2016, 03:33
termination of billing account
Edcon/rmcs activated an airtime only contract on my number without my consent, which initial, was for a six month period. Its been over 14 month now. I tried cancellation several times but it never happened. The last cancellation reference number is EDCN-***. I need to know when this thing will be off my number.
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Edcon's replyOfficial
29 Feb 2016, 12:59Hello malum_hluks,
Please be advised that we have tried calling you on the mobile phone number that you have forwarded us however you were unreachable. Kindly note that as per our system records the financial services linked to your account have been cancelled. Your reference number for the post is as follows ***/GO. Kindly find the direct accounts team details below for future account concerns. Tel: *** or ***Edgars. Tel: ***Jet Email: ***: Johannesburg Email: ***: Cape Town / Durban Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Please be advised that we have tried calling you on the mobile phone number that you have forwarded us however you were unreachable. Kindly note that as per our system records the financial services linked to your account have been cancelled. Your reference number for the post is as follows ***/GO. Kindly find the direct accounts team details below for future account concerns. Tel: *** or ***Edgars. Tel: ***Jet Email: ***: Johannesburg Email: ***: Cape Town / Durban Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Edcon's reply29 Feb 2016, 12:59
Official
Hello malum_hluks,
Please be advised that we have tried calling you on the mobile phone number that you have forwarded us however you were unreachable. Kindly note that as per our system records the financial services linked to your account have been cancelled. Your reference number for the post is as follows ***/GO. Kindly find the direct accounts team details below for future account concerns. Tel: *** or ***Edgars. Tel: ***Jet Email: ***: Johannesburg Email: ***: Cape Town / Durban Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Please be advised that we have tried calling you on the mobile phone number that you have forwarded us however you were unreachable. Kindly note that as per our system records the financial services linked to your account have been cancelled. Your reference number for the post is as follows ***/GO. Kindly find the direct accounts team details below for future account concerns. Tel: *** or ***Edgars. Tel: ***Jet Email: ***: Johannesburg Email: ***: Cape Town / Durban Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.