1 reviews | Active since Apr 2012
TAKE RESPONISIBILITY FOR Boardmans Despicable Service Order *** Part II
<p>Im not surprised that my refund was not processed properly! The following calculation refers R699.98 + R249.96 = ???? Monies are still owed to me...is it possible to just have something done right??? Absolutely ridiculous for such a retail giant, even refunds are not calculated and processed properly!</p>
edcon rep**** privately:
Jul 30, 2016
1 week ago
We have received your concerns and apologise for the inconvenience caused by the matter as it has been pending for a long time. We have escalated the request for an update on the refund if the items are not in stock, to the Boardmans online team and they will revert back to you on the matter. Please find the below reference number for your post ********** 052/GO.
Kind regards,
Customer Experience Team
Call Centre: ***.
edcon rep**** privately:
Jul 30, 2016
1 week ago
We have received your concerns and apologise for the inconvenience caused by the matter as it has been pending for a long time. We have escalated the request for an update on the refund if the items are not in stock, to the Boardmans online team and they will revert back to you on the matter. Please find the below reference number for your post ********** 052/GO.
Kind regards,
Customer Experience Team
Call Centre: ***.
We sincerely apologise that there is no proper feedback that was related to you thus far , We have escalated the matter to Higher management to look into and update our valued customer as well on the refund status. Please find the below reference number for your post ********** 052/GO.. You may also reach the Online team on the below details for conducting follow up
Tel: **********
Kind regards,
Nomzekelo Mnini
Customer Experience Team
Call Centre: ***.
We sincerely apologise that there is no proper feedback that was related to you thus far , We have escalated the matter to Higher management to look into and update our valued customer as well on the refund status. Please find the below reference number for your post ********** 052/GO.. You may also reach the Online team on the below details for conducting follow up
Tel: **********
Kind regards,
Nomzekelo Mnini
Customer Experience Team
Call Centre: ***.