KN
Khanyisile N
1 reviews | Active since May 2016
16 Aug 2016, 06:35
SUE-ELLEN JOHNSON's e mails
<p>I received an e mail from Sue Ellen about paying my account, was quite frankly irritated by this e mail that i settled the account, sent proof of payment and requested account updates to be done and sent to me by Monday, of course i received nothing. I dissaprove of this substandard treatment of your loyal and paying customers therefore, make it a point to close my account, and let me know as soon as this is done. Customer loyalty is gained by the little things one does not treating us like we have run off with your money and lack of feedback thereof</p>
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Replies (3)0
Replies (3)
Edcon's replyOfficial
16 Aug 2016, 12:27Kindly find the below accounts team details as we have escalated the request for your account closure due to poor customer service as per the post that you sent to us .to the Johannesburg team for further assistance , Alternatively you may reach the accounts team on the below details for follow up. Please find the below reference number for your email ***/GO
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Nomzekelo Mnini
Customer Experience Team
Call Centre: ***.
Best regards,
Edcon's reply16 Aug 2016, 12:27
Official
Kindly find the below accounts team details as we have escalated the request for your account closure due to poor customer service as per the post that you sent to us .to the Johannesburg team for further assistance , Alternatively you may reach the accounts team on the below details for follow up. Please find the below reference number for your email ***/GO
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Nomzekelo Mnini
Customer Experience Team
Call Centre: ***.
Best regards,
Edcon's replyOfficial
16 Aug 2016, 12:33Kindly find the below accounts team details as we have escalated the request for your account closure due to poor customer service as per the post that you sent to us .to the Johannesburg team for further assistance , Alternatively you may reach the accounts team on the below details for follow up. Please find the below reference number for your email ********** 317/GO
Tel: ********** or ***Edgars.
Tel: ***Jet
Email: ********** Johannesburg
Email: ********** Cape Town / Durban
Tel: 031 **********
Kind regards,
Nomzekelo Mnini
Customer Experience Team
Call Centre: ***.
Best regards,
Edcon's reply16 Aug 2016, 12:33
Official
Kindly find the below accounts team details as we have escalated the request for your account closure due to poor customer service as per the post that you sent to us .to the Johannesburg team for further assistance , Alternatively you may reach the accounts team on the below details for follow up. Please find the below reference number for your email ********** 317/GO
Tel: ********** or ***Edgars.
Tel: ***Jet
Email: ********** Johannesburg
Email: ********** Cape Town / Durban
Tel: 031 **********
Kind regards,
Nomzekelo Mnini
Customer Experience Team
Call Centre: ***.
Best regards,
Edcon's replyOfficial
16 Aug 2016, 12:33Kindly find the below accounts team details as we have escalated the request for your account closure due to poor customer service as per the post that you sent to us .to the Johannesburg team for further assistance , Alternatively you may reach the accounts team on the below details for follow up. Please find the below reference number for your email ********** 317/GO
Tel: ********** or ***Edgars.
Tel: ***Jet
Email: ********** Johannesburg
Email: ********** Cape Town / Durban
Tel: 031 **********
Kind regards,
Nomzekelo Mnini
Customer Experience Team
Call Centre: ***.
Best regards,
Edcon's reply16 Aug 2016, 12:33
Official
Kindly find the below accounts team details as we have escalated the request for your account closure due to poor customer service as per the post that you sent to us .to the Johannesburg team for further assistance , Alternatively you may reach the accounts team on the below details for follow up. Please find the below reference number for your email ********** 317/GO
Tel: ********** or ***Edgars.
Tel: ***Jet
Email: ********** Johannesburg
Email: ********** Cape Town / Durban
Tel: 031 **********
Kind regards,
Nomzekelo Mnini
Customer Experience Team
Call Centre: ***.
Best regards,