1 reviews | Active since Jun 2011
subscription
i have an edgars membership but everytime i got to ster kinekor to use the movie facilities i am told my card is not active , this is really pathetic service as Edgars says the subcription is active so i would like to know who is going to reimburse me for the inconvenience being caused time and time again
Thank you for bringing this matter to our attention .We have tried contacting you to no avail.We have checked the history on the club card *** and the card is activated but not subscribed .When purchasing your first movie ticket you need to pay the R30 subscription fee at the same time in order to qualify for your discounts.Should you require further assistance do not hesitate to contact us on ***.***/GO
Kind regards
The Edgar's Customer Experience Team
Thank you for bringing this matter to our attention .We have tried contacting you to no avail.We have checked the history on the club card *** and the card is activated but not subscribed .When purchasing your first movie ticket you need to pay the R30 subscription fee at the same time in order to qualify for your discounts.Should you require further assistance do not hesitate to contact us on ***.***/GO
Kind regards
The Edgar's Customer Experience Team