1 reviews | Active since Mar 2014
Struggling for 3 years to get my paid up letter
<p>A few years ago my Edgars account was handed over to RL Dayly Attorneys. I settled my account at an CNA outlet in April 2013. Since then I have tried to get my paid up letter. RL Dayly says the account is closed and I have to contact Edcon for the paid up letter. Edcon says I have to get the paid up letter from the attorneys, because my file is closed at them.</p> <p> </p> <p>Now what should I do? Who is responsible to give me this letter?</p>
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly be advised that the account number provided is not going through on our system , therefore we advise that, Alternatively you may reach the accounts team on the below details for further assistance on the paid up letter request and include your Identity number for proper clarity to be provided. A reference number for the complaint logged on your behalf is as follows ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly be advised that the account number provided is not going through on our system , therefore we advise that, Alternatively you may reach the accounts team on the below details for further assistance on the paid up letter request and include your Identity number for proper clarity to be provided. A reference number for the complaint logged on your behalf is as follows ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.