AA
Abbey A

1 reviews | Active since Mar 2009

12 Sept 2016, 11:43

Stop spamming me

<p>I cancelled my Edgars account ages ago and promised to never ever shop there again due to horrific customer service... which I have stuck to. Now why are you spamming me via email? Remove me from all of your marketing lists immmediately and forever. The unsubscribe button on your spam email doesn't work which is very tacky</p>

0
Replies (2)
Edcon
Edcon's reply13 Sept 2016, 10:45
Official

We have received your concern and apologise for the frustrations incurred. Kindly forward us your ID number or account number so that we may be able to assist in completely removing the email address on our systems and make certain that you do not receive any marketing material from Edcon. A reference number for the complaint logged on your behalf stating that you would like to be opted out receiving any marketing communication from Edcon is as follows ***/GO.

Kind regards,

Nomzekelo Mnini

Customer Experience Team

Call Centre: ***.

Best regards,

AA
Abbey A's update13 Sept 2016, 14:19
Reviewer Update

Hello Nomzekelo

My ID number is *** and the email address is ***

Many thanks