1 reviews | Active since Sept 2016

28 Aug 2017, 12:39

****** identity

Hi there,

someone stole my identity to to open an account at Jet. Jet didn't even verify working details because this person used my old working details. Jet has no working number... I went to Jet Campus to dispute this matter about two weeks ago and I still haven't received feed back. None of their numbers work so what am I supposed to do from here onwards?

0
Replies (2)
Edcon
Edcon's reply30 Aug 2017, 11:07
Official

Kindly note that as per the post on Hello peter and our telephonic discussion the dispute on a ********** account was sent to Jet Campus Square for the account *** complaint ref no ***/GO: as you advised that you never opened an account with Edcon. The query was therefore sent to the store to action and keep our valued customer updated.Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.

Kind regards.

Customer Experience Team

Call Centre: ***

Best regards,

Edcon
Edcon's reply30 Aug 2017, 11:07
Official

Kindly note that as per the post on Hello peter and our telephonic discussion the dispute on a ********** account was sent to Jet Campus Square for the account *** complaint ref no ***/GO: as you advised that you never opened an account with Edcon. The query was therefore sent to the store to action and keep our valued customer updated.Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.

Kind regards.

Customer Experience Team

Call Centre: ***

Best regards,