Still Wating for my Money

I am still waiting for my refund since February 2015 after writing on hellopeter at least there was some action , I have sent 5 copies my Passport copy since then , 8 copies of the bank statement and i have countless of 48hr turn around time from Mpho , who is now no longer even respond int to my emails, and have left exactly 19 messages with her colleagues for her to call me back . The frustrating thing is that i have been waiting for this refund since November last year and the money keeps on reducing as per Edgar's statements sent to me . Will I ever get my Refund from Edgar's???