PL
Pedro L
1 reviews | Active since Sept 2011
14 Mar 2016, 22:19
STILL WAITING...THIS IS REDICULOUS NOW!!!
This is my second complaint on this site regarding my request for my UIF document U.19 form, ***/GO.<br> <br> I have phoned head office HR *** on several occasions and always I get promised that I will get it by close of business. <br> <br> Your call centre is absolutely useless...after four weeks of phoning I still can't get anyone to give me a straight answer.<br> <br> Its all good and well you guys are working and earniing a living. Some of us rely on the uif...and you are withholding that.<br> <br> Can I please get answers...I'm really exhausted of this...I have suffered enough.
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Edcon's replyOfficial
15 Mar 2016, 10:28Hello pedro,
We have received your concerns and apologise for the inconvenience caused by the matter. however we advised that you contact the H. R team as they are the correct team dealing with those kind of matter, we apologise profusely for the inconveniences caused. Kindly contact the H.R Head office on *** on the below details to be put through to higher management, they are the correct team to assist further on the matter reported. Fax Number: ***Telephone number: 0800 HIRING (447 464) / ***. Please find the below reference number for your post ***/GO.
Kind regards,
Customer Experience Team
Call Centre: ***.
We have received your concerns and apologise for the inconvenience caused by the matter. however we advised that you contact the H. R team as they are the correct team dealing with those kind of matter, we apologise profusely for the inconveniences caused. Kindly contact the H.R Head office on *** on the below details to be put through to higher management, they are the correct team to assist further on the matter reported. Fax Number: ***Telephone number: 0800 HIRING (447 464) / ***. Please find the below reference number for your post ***/GO.
Kind regards,
Customer Experience Team
Call Centre: ***.
Edcon's reply15 Mar 2016, 10:28
Official
Hello pedro,
We have received your concerns and apologise for the inconvenience caused by the matter. however we advised that you contact the H. R team as they are the correct team dealing with those kind of matter, we apologise profusely for the inconveniences caused. Kindly contact the H.R Head office on *** on the below details to be put through to higher management, they are the correct team to assist further on the matter reported. Fax Number: ***Telephone number: 0800 HIRING (447 464) / ***. Please find the below reference number for your post ***/GO.
Kind regards,
Customer Experience Team
Call Centre: ***.
We have received your concerns and apologise for the inconvenience caused by the matter. however we advised that you contact the H. R team as they are the correct team dealing with those kind of matter, we apologise profusely for the inconveniences caused. Kindly contact the H.R Head office on *** on the below details to be put through to higher management, they are the correct team to assist further on the matter reported. Fax Number: ***Telephone number: 0800 HIRING (447 464) / ***. Please find the below reference number for your post ***/GO.
Kind regards,
Customer Experience Team
Call Centre: ***.