MM
Mosima M

1 reviews | Active since Dec 2015

23 Jan 2016, 08:27

Still waiting for response

On the 17th of December I posted a complain to which the only response I received was someone will get back to me. Till this day no has and the laptop in question has gone back to repairs again. It is really disappointing <br> <br> Reference no. ***/GO<br> <br> I would like to commend the only person who has taken his time to assist me. Themba from CNA Southgate has been very efficient at his job and keeps me updated. Hope he gets the recognition

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Replies (1)
Edcon
Edcon's reply27 Jan 2016, 17:09
Official
Hello Soso153,

We are delighted to hear that you have received such commendable service from Themba. Your kind gesture of bringing this Compliment to our attention is really appreciated and we will make certain that Themba's service does not go unnoticed. A copy of your Compliment will be forwarded to Themba direct manager for further recognition.

Your reference number: ***/GO. Should you requires further assistant please do not hesitate to contact our customer services on: ***

Kind Regards
Customer Experience Team
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