Still unable to get my money back

Morning<br> My Edgars Blue Bean Credit Card had been misplaced. I had called through the call centre to ensure my card had been blocked and they confirmed that they would request a replacement blue bean credit card. No further information had been disclosed at the time of the call and hence we had regarded this matter as closed. On the 2nd of May 2015 my daughter had done a transfer from her Nedbank savings account into my blue bean credit card. The amount was for R3000 (I have the proof of this transaction). Now what has transpired is that it does not reflect on my blue bean credit card but rather in the Edcon FNB account which they use for dormant funds (I have proof of this as well). I have called through on numerous occasions and I have had the run around for far too long now. I am R3000 out of pocket due to Edcon not transferring MY MONEY back to my blue bean account. I am honestly fed up now and this is absolutely ridiculous. I expect a solution from Edcon before the end of business as it is month end and I am also needing to make my payments. They are *****ING MY MONEY!! I WANT MY MONEY BACK!!!!AND I WANT IT NOW!!