kM
kholofelo M

1 reviews | Active since Nov 2014

03 Dec 2016, 21:47

still no refund

<p>Its been four years now since you've been taking me from pillar to post with my refund... So I must suffer for a mere R1000? You always tell me to fax and email of which I do but I never get any response from you.</p> <p>What infuriates me more is that I asked you to reopen my account and you refused and again you refuse with my refund.</p> <p>You are a lousy company I don't even know why I still go to your stores.I can't be wasting money faxing and emailing but not getting my refund.</p> <p>I will now write to Speak Out, Carte Blanche and Checkpoint you will be exposed of your robbing tactics that's my money and I want it.

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Replies (1)
Edcon
Edcon's reply20 Dec 2016, 20:35
Official

We must apologise for the delayed response.

We are so sorry to hear about your unpleasant experience concerning the account.

We have escalated your query to our accounts department to investigate with regards to your account you will be receiving feedback shortly.

Your reference number is ***/GO

Kind regards,
Edcon customer experience team,
***

Best regards,