*****ING-MONEY DEDUCTED BUT NO ACCOUNT PICKED UP.

i BOUGHT A CELLPHONE AT CNA WESTGATE IN DECEMBER. THEY SOLD ME CELLPHONE INSURANCE FROM EDCON AND HOLLARD. I SOLD THE PHONE AND WANTED TO CANCEL THE INSURANCE FROM END OF MARCH SO THEY WOULDN'T DEDUCT THE MONEY OFF MY BANK ACCOUNT ANYMORE, AND TO KEEP TO THE STANDARD CONTRACT WITH A 30 DAY NOTICE. I RECEIVED E-MAILS TO SEND MY ID AFTER I HAVE GIVEN ALL THE DETAILS ON THE FORM PROVIDED THAT WAS FILLED IN AT CNA WESTGATE. NOW THEY CANNOT PICK UP MY ID NUMBER AND NEED AN EDGARS OR JET ACCOUNT NUMBER, NOW I AM WONDERING, AFTER I HAVE TOLD YOU I BOUGHT THE PHONE CASH, WHY WOULDN'T I PROVIDE YOU WITH ACCOUNT DETAILS IF I HAD ONE TO START WITH AND BOUGHT THE PHONE ON THAT ACCOUNT. NOW I AM TRYING TO CONTACT EDCON ON THE NUMBERS GIVEN ON THE E-MAIL FROM THABISILE MTSHALI, AND THE VOICE WANTS AN ACCOUNT NUMBER OR ID NUMBER, PUNCH IN MY ID NUMBER 3 TIMES, WITHOUT ANY SUCCESS THEY CANNOT FIND MY ID NUMBER ON THE SYSTEM AND DROPS THE PHONE IN MY EAR, PHONED THE SECOND TIME, GETTING THE SAME RESPONSE. OUR SYSTEM DOES NOT ALLOW ME TO REPLY ON THE E-MAIL, BECAUSE IT'S A PHISING E-MAIL, TRY TO SEND TO THE VERY FIRST E-MAIL ADDRESS: GUESS WHAT, IT DOESN'T DELIVER BECAUSE IT CANNOT BE REACHED