LK
Lisa K

1 reviews | Active since Apr 2012

29 Jul 2016, 05:07

Spamming my inbox

<p>I have NOT subscribed to receive any email communication from you, however, about 3 weeks ago you have started emailing me from Edgars, CNA, Boardmans, etc.. I have tried to unsubscribe numerous times from all the newsletters you sent me but I am still receiving them. Please STOP spamming me!!!</p>

0
Replies (2)
Edcon
Edcon's reply29 Jul 2016, 08:57
Official

Kindly note that as per our telephonic conversation. We have received the feedback with regards to receiving marketing communication from the Edcon group and apologise for the frustrations incurred. A reference number for the complaint logged on your behalf stating that you would like to be opted out receiving any email marketing communication from Edcon is as follows ***/GO. Please be advised that you may still receive communications for about 30 days as data may have been extracted for marketing campaigns prior to your records being updated. However you have been opted out of receiving any communication from Edcon group as requested. Hope this email finds you well.

Kind regards,

Customer Experience Team

Call Centre: ***.

Best regards,

Edcon
Edcon's reply29 Jul 2016, 08:58
Official

Kindly note that as per our telephonic conversation. We have received the feedback with regards to receiving marketing communication from the Edcon group and apologise for the frustrations incurred. A reference number for the complaint logged on your behalf stating that you would like to be opted out receiving any email marketing communication from Edcon is as follows ********** 163/GO. Please be advised that you may still receive communications for about 30 days as data may have been extracted for marketing campaigns prior to your records being updated. However you have been opted out of receiving any communication from Edcon group as requested. Hope this email finds you well.

Kind regards,

Customer Experience Team

Call Centre: ***.

Best regards,