CL
Chase L
1 reviews | Active since Jun 2012
04 May 2015, 18:38
Short paid on Refund
I have laid a complaint about being billed on my Edgars account for hospital plan.<br> Edcon has called me back and only refunded me R900 when I was being billed R88 a month for the hospital plan from April 2013 to April 2015 which is 36 Months so the amount due to be refunded is over R2500.00 I was only refunded R900<br> <br> Thank you <br> Mirinda Kupper (L****n)
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Edcon's replyOfficial
05 May 2015, 10:14Hello chase l****n,
kindly note we have referred this matter to the accounts department for further investigations and upon findings, feedback will be given to you shortly. We apologise for the inconvenience caused to you.
Your reference number will remain the same: ***/GO
If you require any further assistance, please contact the accounts department on ***
Kind regards.
Edcon customer experience team,
***
kindly note we have referred this matter to the accounts department for further investigations and upon findings, feedback will be given to you shortly. We apologise for the inconvenience caused to you.
Your reference number will remain the same: ***/GO
If you require any further assistance, please contact the accounts department on ***
Kind regards.
Edcon customer experience team,
***
Edcon's reply05 May 2015, 10:14
Official
Hello chase l****n,
kindly note we have referred this matter to the accounts department for further investigations and upon findings, feedback will be given to you shortly. We apologise for the inconvenience caused to you.
Your reference number will remain the same: ***/GO
If you require any further assistance, please contact the accounts department on ***
Kind regards.
Edcon customer experience team,
***
kindly note we have referred this matter to the accounts department for further investigations and upon findings, feedback will be given to you shortly. We apologise for the inconvenience caused to you.
Your reference number will remain the same: ***/GO
If you require any further assistance, please contact the accounts department on ***
Kind regards.
Edcon customer experience team,
***