Settling my Account for the 3rd Time
<p>I dont understand what is so hard about closing my account for Edcon. have asked them on numerous occasions what the final settlement amount is & they keep giving me the fee for the following month that doubles up on my statement. I honestly cant keep paying & still recieveing instructions to pay more to close my account. I paid in R8100 & i sent proof of payment yet the account is still active & gathering interest. I asked them to close everything under my account yet still the demand money for policies! Please help me understand why you are raping my pocket till today!</p>
Kindly be advised that the matter has been sent directly to the accounts team for actioning, as you stated that the account is not closed due to outstanding financial services amounts.They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding follow up on the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Kindly be advised that the matter has been sent directly to the accounts team for actioning, as you stated that the account is not closed due to outstanding financial services amounts.They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding follow up on the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Its not closed due to outstanding amounts but i keep askin g what the total is - which was given to me & i paid it for last months statement then again the same story this month. Its been going on since February!
Its not closed due to outstanding amounts but i keep askin g what the total is - which was given to me & i paid it for last months statement then again the same story this month. Its been going on since February!