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Helen H
1 reviews | Active since Jan 2015
29 Jan 2015, 09:55
Settlement letter
Good morning - I have tried to phone the debt councelling department from Edcon for the past 2 weeks. I was given numbers from the client information centre on ***, ***, ***, *** but the phone keeps on ringing. I have also send 2 email messages to them but up to today no response. I need to get a settlement letter from them for my reference ***. Can anyone please assist me.<br> Thank you
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Edcon's replyOfficial
30 Jan 2015, 12:55Hello helen1952,
Thank you for bringing this matter to our attention, we must apologise for any convenience caused to you. As per our telephonically discussion Kindly note the accounts department manager will investigate and upon findings feedback will be given to you shortly. Be reassured as measures will be taken to avoid the re-occurrence of this nature.
Your reference number is: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team,
***
Thank you for bringing this matter to our attention, we must apologise for any convenience caused to you. As per our telephonically discussion Kindly note the accounts department manager will investigate and upon findings feedback will be given to you shortly. Be reassured as measures will be taken to avoid the re-occurrence of this nature.
Your reference number is: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team,
***
Best regards,
Edcon's reply30 Jan 2015, 12:55
Official
Hello helen1952,
Thank you for bringing this matter to our attention, we must apologise for any convenience caused to you. As per our telephonically discussion Kindly note the accounts department manager will investigate and upon findings feedback will be given to you shortly. Be reassured as measures will be taken to avoid the re-occurrence of this nature.
Your reference number is: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team,
***
Thank you for bringing this matter to our attention, we must apologise for any convenience caused to you. As per our telephonically discussion Kindly note the accounts department manager will investigate and upon findings feedback will be given to you shortly. Be reassured as measures will be taken to avoid the re-occurrence of this nature.
Your reference number is: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team,
***
Best regards,