BM
Busisiwe M
1 reviews | Active since Jul 2015
15 Mar 2016, 08:42
Service delivery is poor
I have requested the payed up letter last week friday and even called yesterday but was told they are sending they have send an email to admin for assistance and the person that send an email didn't include my email address.I need the letter urgently.<br> <br> email address requested the letter to be send to [Email Removed] or they can use [Email Removed]<br> <br> ID number:***<br> <br> I left my phone at home but can be contacted on ***<br> <br> Regards<br> Busisiwe Mabaso
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Edcon's replyOfficial
15 Mar 2016, 10:59Hello Busisiwem03@,
Kindly find the direct accounts team details below as you have not received the paid up letter that was promised to be emailed to you. We have escalated the complaint to them for further actioning and for feedback to be reverted back to you. Please find the below reference number for your email ***/GO
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Kindly find the direct accounts team details below as you have not received the paid up letter that was promised to be emailed to you. We have escalated the complaint to them for further actioning and for feedback to be reverted back to you. Please find the below reference number for your email ***/GO
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Edcon's reply15 Mar 2016, 10:59
Official
Hello Busisiwem03@,
Kindly find the direct accounts team details below as you have not received the paid up letter that was promised to be emailed to you. We have escalated the complaint to them for further actioning and for feedback to be reverted back to you. Please find the below reference number for your email ***/GO
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Kindly find the direct accounts team details below as you have not received the paid up letter that was promised to be emailed to you. We have escalated the complaint to them for further actioning and for feedback to be reverted back to you. Please find the below reference number for your email ***/GO
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,