VD
Violet D

1 reviews | Active since Mar 2017

15 Mar 2017, 12:02

Selling rejects

<p>Bought a memory card at Edgars, inserted it into the phone and it never work and the phone I bought also worked for a week. Mxm Edgars is very good with selling rejects. On the other hand I had to go up and down to cancel insurances in my account as they would tell me they have cancelled but I would still see them on the next statement. I'm enough with u guys, u just lost a loyal customer</p>

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Replies (1)
Edcon
Edcon's reply16 Mar 2017, 10:39
Official

Good day,

Thank you for bringing this matter to our attention.

As per our telephonic conversation and I advised we have logged a formal complaint and escalated to the store manager for futher action and provide you feedback, because it’s already after the turnaround time for you to visit the nearest store.

Your reference number: ***/GO.

Tel: *** or ***Edgars.

Tel: ***Jet

Email: ***: Johannesburg

Email: ***: Cape Town / Durban

Kind regards,

Customer Experience Team

Call Centre: ***.

Best regards,