1 reviews | Active since Sept 2016
******** Clients
<p>I am an edgars account holder for the past two years and have have no issues until last month! I am expected to pay for financial services which I never registered for. I went to kollonnade branch to cancel these financial products only to be treated like a fool! I was informed that services have been cancelled and that after investigation the money would be reversed. Instead when I went to pay the account a few days later the balance had instead increased from nowhere. I thought this **** from Edcon was a lie until i fell victim. This is how people end up being blacklisted when they refuse to pay for things they never agreed to. Edcon has been doing this for years and they should be investigated. My advice is for people to close all Edcon accounts before they fall prey.</p>
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly note tha,t as per our telephonic conversation, the reversal has been conducted , this is as per our system records, for more clarity you may reach the Accounts team on the below details. A reference number for the complaint logged on your behalf is as follows ***/GO. We apologise again for any frustrations incurred.
Kind regards,
Nomzekelo Mnini
Customer Experience Team
Call Centre: ***.
Best regards,
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly note tha,t as per our telephonic conversation, the reversal has been conducted , this is as per our system records, for more clarity you may reach the Accounts team on the below details. A reference number for the complaint logged on your behalf is as follows ***/GO. We apologise again for any frustrations incurred.
Kind regards,
Nomzekelo Mnini
Customer Experience Team
Call Centre: ***.
Best regards,
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly note tha,t as per our telephonic conversation, the reversal has been conducted , this is as per our system records, for more clarity you may reach the Accounts team on the below details. A reference number for the complaint logged on your behalf is as follows ***/GO. We apologise again for any frustrations incurred.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Nomzekelo Mnini
Customer Experience Team
Call Centre: ***.
Best regards,
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly note tha,t as per our telephonic conversation, the reversal has been conducted , this is as per our system records, for more clarity you may reach the Accounts team on the below details. A reference number for the complaint logged on your behalf is as follows ***/GO. We apologise again for any frustrations incurred.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Nomzekelo Mnini
Customer Experience Team
Call Centre: ***.
Best regards,
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly note tha,t as per our telephonic conversation, the reversal has been conducted , this is as per our system records, for more clarity you may reach the Accounts team on the below details. A reference number for the complaint logged on your behalf is as follows ********** 031/GO. We apologise again for any frustrations incurred.
Tel: ********** or ***Edgars.
Tel: ***Jet
Email: ********** Johannesburg
Email: ********** Cape Town / Durban
Tel: 031 **********
Kind regards,
Nomzekelo Mnini
Customer Experience Team
Call Centre: ***.
Best regards,
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly note tha,t as per our telephonic conversation, the reversal has been conducted , this is as per our system records, for more clarity you may reach the Accounts team on the below details. A reference number for the complaint logged on your behalf is as follows ********** 031/GO. We apologise again for any frustrations incurred.
Tel: ********** or ***Edgars.
Tel: ***Jet
Email: ********** Johannesburg
Email: ********** Cape Town / Durban
Tel: 031 **********
Kind regards,
Nomzekelo Mnini
Customer Experience Team
Call Centre: ***.
Best regards,