RUDE EDCON STAFF HARASSING ME VIA PHONE CALLS

Item: Edcon
Rating: 2
Author: Aimee T

For the last 4 months, I have been receiving frequent calls from an Edcon call centre. When I answer the call, they immediately throw the phone down in my ear. This is rude. I have called the number back many times but, when I call back there is an automated message saying their offices are closed. The contact numbers in question are ***, *** and ***. I want this to stop immediately please. This is causing a disturbance at work and is also frustrating me. I have received no feedback via e-mail regarding my account from Edcon so I don't even know why I am being harassed by the rude Edcon staff.

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Replies (1)

Edcon's replyOfficial

13 Jan 2016, 13:02

Hello Aimee92,

We have removed your details from our data base however you will still be receiving promotional calls for the next 30 days as our listing are done in advance thereafter it will stop completely.

We must apologise for the inconvenience and frustration caused.

Your reference number is ***/GO.

Kind regards,
Edcon customer experience team,
***

Edcon's reply13 Jan 2016, 13:02

Official