RUDE and un-trained Edcon consultant

<p>This is NOT the first time that I have had a bad experience with Edcon's staff. The service I received from a consultant named Amu is terrible, it does not even qualify to be called “service” - she has no knowledge of where a letter of authority is supposed to go - she did not know that there was an email address, requesting that I go in store yet in store I was told that I needed to email the documents. She was very rude and sure of herself only to find that out that there was in fact an email address and when asked to speak to her supervisor, Zandile Salome , she apparently was in a "meeting" - this was only confirmed to me after me holding on the line for 10 minutes - I find that very strange that you need 10 minutes to find out that your supervisor is in a meeting.</p> <p> </p> <p>I’m at the point where I’m so sick of the service I have received from them that i would recommend that NO ONE ever takes any account with this company , there have no sense of service !!! This account will be closed in due time - I honestly wonder if there is anyone that will even contact me regarding this compliant since they clearly don’t care about their reputation !!</p>