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Ncediwe N

1 reviews | Active since May 2014

20 May 2022, 12:13

Rude and poor customer service

I called to make a cellphone insurance claim to their call centre. I took insurance in 2017 at Jet as a cash customer. A consultant by the name Zanele was so rude and dopped a call on me.

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Replies (2)
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Ncediwe N's update20 May 2022, 13:16
Reviewer Update
I called again Zanele keeps dropping my call. What a service.
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Ncediwe N's update23 May 2022, 11:22
Reviewer Update
Zanele called this morning and apologized claiming that her system was faulty. Apology accepted.