Rmcs
<p>My account has been paid in full and now all of a sudden there are charges for mobile content that I never subscribed too.I have called your financial services and either they drop the call or never get back to me.</p> <p>Some of the people I have been dealing with Brian Ngobese , Gogo Mumalo and Margareth. I would like this payment to be reversed and my account closed as I no longer wish to have anything to done with Edcon. I hope you relook your service department as they are highly ***********.</p> <p> </p>
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Edcon's replyOfficial
21 Oct 2016, 11:43Thank you for making contact with us regarding the mobile content that went off your account.
Please accept our sincere apologies for the frustrations caused .
We have requested for a cancellation/reverse of the fees and feedback will be provided .
***/GO
Kind regards
Edcon Customer Experience Team
***
Best regards,
Edcon's reply21 Oct 2016, 11:43
Official
Thank you for making contact with us regarding the mobile content that went off your account.
Please accept our sincere apologies for the frustrations caused .
We have requested for a cancellation/reverse of the fees and feedback will be provided .
***/GO
Kind regards
Edcon Customer Experience Team
***
Best regards,