MD
Miriam D

1 reviews | Active since Apr 2018

20 Apr 2018, 12:02

******* from big clothing retailer under the pretense of legally correct.

I just want to inform all customers of Edgars Retail store that they are all begin charged a R23 for service fees. I've been a customer with Edgars for over 40 years and hasn't been buying on my account until recently again and I notice this service fee . I've been told because they are now a financial entity they are allowed to charge a service fee. this is a monthly fee for as long as you have a balance on your account even if you didn't make a loan with them. They regard you buying your clothes on account as they are borrowing you money. I don't think many people are aware of this practice by Edgars. I'm just paying my debt in full and no more Edgars again.

0
Replies (1)
Edcon
Edcon's reply20 Apr 2018, 13:28
Official

Thank you for making contact with us regarding the service fee that is being charged to your account .We will escalate your concerns to our accounts department and you will be provided with feedback.We thank you for your patronage.Your ***/GO

Kind regards

The Edgar's Customer Experience Team