Ridiculous charges for paying the account before the 1st.
<p>I opened a Edgars Edcon account in March this year and every since I have been paying R400 every month but my account was not going down, after paying the slip 'small statement that you get after paying' will tell me I owe then *** then the electronic statement is R70 extra and next month when I go to pay it's R100+ extra so I asked the Edcon sales persons' and I was told it's because I pay before the 1st as Edcon collects their money on the 1st of every month hence my account is not going down. I called the customer service and I was told that I pay 22% monthly interests and 17% of every R100 I owe them. I want home calculated and all that didn't make sense; I ended up closing the account as I have paid R700 extra for paying my account before the 1st of every month. </p>
Please be advised we would like to address your concerns raised however you have not provided us with your details such as account number ,id number or contact number.
Please send us the relevant details or call us on *** for resolution.
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Kind regards,
Edcon customer experience team,
***
Please be advised we would like to address your concerns raised however you have not provided us with your details such as account number ,id number or contact number.
Please send us the relevant details or call us on *** for resolution.
Your reference number is ***/GO
Kind regards,
Edcon customer experience team,
***
