PT
Peet T
1 reviews | Active since Feb 2018
29 Jan 2019, 14:45
Request for paid up letter no response
Edgars always quick to phone or mail you when you are in arears but when you account is paid up and you need the proof of it they do not provide you feedback and the applicable department does not answer phones . The call centre is not helpful either give you wrong info and does not escalate your request either
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Edcon's replyOfficial
29 Jan 2019, 15:38Dear Peet,
Thank you for taking our call.
As discussed telephonically kindly note your complaint is referred to our regional credit office management team to provide a paid up letter and to send a request to update your payment history with the bureau team within the next 48 hours.
Your reference number is:
***/GO
Kind Regards
The Jet Team
***
Thank you for taking our call.
As discussed telephonically kindly note your complaint is referred to our regional credit office management team to provide a paid up letter and to send a request to update your payment history with the bureau team within the next 48 hours.
Your reference number is:
***/GO
Kind Regards
The Jet Team
***
Edcon's reply29 Jan 2019, 15:38
Official
Dear Peet,
Thank you for taking our call.
As discussed telephonically kindly note your complaint is referred to our regional credit office management team to provide a paid up letter and to send a request to update your payment history with the bureau team within the next 48 hours.
Your reference number is:
***/GO
Kind Regards
The Jet Team
***
Thank you for taking our call.
As discussed telephonically kindly note your complaint is referred to our regional credit office management team to provide a paid up letter and to send a request to update your payment history with the bureau team within the next 48 hours.
Your reference number is:
***/GO
Kind Regards
The Jet Team
***