DG
Duane G
1 reviews | Active since Oct 2013
06 Oct 2015, 16:31
repaur
I Bought a few tekkies 2 months ago and seal at the back are loose i went to malmesbury stotre they dont want to help i bouhgt it in Atlantis active but for me to drive 45 km to atlantis to return my shoot is *** <br> <br> why do u have a shop in malmesbury thats ******** <br> <br> never will i buy from edgars active agian <br> <br>
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Edcon's replyOfficial
08 Oct 2015, 13:32Hello duane3,
Thank you for bringing his matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that an item purchased at an Edgars Active chain store cannot be exchanged or returned to an Edgar's chain store. We can however understand the frustration of not receiving the assistance you require.
However, as advised by the Edgars Active Atlantis manager, kindly return to the store with the shoes packaging and proof of purchase, you will then be assisted accordingly.
The reference for your query is as follows: ***/GO
Thank you for your patience and continued support.
Kind regards,
Edcon customer experience team
***
Thank you for bringing his matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that an item purchased at an Edgars Active chain store cannot be exchanged or returned to an Edgar's chain store. We can however understand the frustration of not receiving the assistance you require.
However, as advised by the Edgars Active Atlantis manager, kindly return to the store with the shoes packaging and proof of purchase, you will then be assisted accordingly.
The reference for your query is as follows: ***/GO
Thank you for your patience and continued support.
Kind regards,
Edcon customer experience team
***
Best regards,
Edcon's reply08 Oct 2015, 13:32
Official
Hello duane3,
Thank you for bringing his matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that an item purchased at an Edgars Active chain store cannot be exchanged or returned to an Edgar's chain store. We can however understand the frustration of not receiving the assistance you require.
However, as advised by the Edgars Active Atlantis manager, kindly return to the store with the shoes packaging and proof of purchase, you will then be assisted accordingly.
The reference for your query is as follows: ***/GO
Thank you for your patience and continued support.
Kind regards,
Edcon customer experience team
***
Thank you for bringing his matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that an item purchased at an Edgars Active chain store cannot be exchanged or returned to an Edgar's chain store. We can however understand the frustration of not receiving the assistance you require.
However, as advised by the Edgars Active Atlantis manager, kindly return to the store with the shoes packaging and proof of purchase, you will then be assisted accordingly.
The reference for your query is as follows: ***/GO
Thank you for your patience and continued support.
Kind regards,
Edcon customer experience team
***
Best regards,