oH
olivia H
1 reviews | Active since Nov 2015
09 Nov 2015, 21:22
Refund on overpaid account
I am currently on Debt review with Octogen. My Jet account is up to date with payments. A refund is due to me I have send numerous request for the refund to be refunded and visited the Jet store in George (western cape) without any luck. Herewith I would like to know when will I be refunded.
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Edcon's replyOfficial
10 Nov 2015, 12:30Hello Olivy,
In response to the above concerns regarding a refund that is due, Please be advised that your query has been escalated to our Debt Review Department for processing, direct feedback confirming resolution to your query will be provided within the next 48 working hours.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards
Edcon customer experience ***
In response to the above concerns regarding a refund that is due, Please be advised that your query has been escalated to our Debt Review Department for processing, direct feedback confirming resolution to your query will be provided within the next 48 working hours.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards
Edcon customer experience ***
Edcon's reply10 Nov 2015, 12:30
Official
Hello Olivy,
In response to the above concerns regarding a refund that is due, Please be advised that your query has been escalated to our Debt Review Department for processing, direct feedback confirming resolution to your query will be provided within the next 48 working hours.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards
Edcon customer experience ***
In response to the above concerns regarding a refund that is due, Please be advised that your query has been escalated to our Debt Review Department for processing, direct feedback confirming resolution to your query will be provided within the next 48 working hours.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards
Edcon customer experience ***