Refund not being processed

<p>This is to state the lack of customer service Edcon provided, I ordered items online on Boardman’s on the 29 June 2016, and after few days they called and said the items are not available and they didn’t have these items I asked them to search for another week and they did not have any stock left.</p> <p>I decided to cancel the order and then the order was cancelled and they scheduled a refund on the 15 July to get refund on the thank you card account – and still now I haven’t been refunded and when I call they always say they asked the store but the store hasn’t responded.</p> <p>I asked for a store number and still the store doesn’t pick up the phone I called these numbers ********** and the store number is 011 ********** .</p> <p> </p> <p>This is poor service that you give to the clients and Edcon is not helping they keep directing to these different people.</p> <p> </p>