1 reviews | Active since Mar 2009
<p>acc ********** ********** 39509. Balance on 6/07/2016 R4984.72. On 29/7/2016 payment of R2000 made. On Saturday went to Jet, Baywest, PE to close account. Was told R5051 was still due, which was paid by debit card. I closed the account with the store clerk calling and me speaking to a guy from accounts. Getting home I realised that I had overpaid. Tuesday 2/8/2016 I went to Walmer Park in PE and requested a refund. The clerk at customer services called and spoke to Busi at ********** 442 who confirmed that they owe me R2066.28. I had to give a month's bank statement, write a letter requesting refund and send copy of my ID to ********** What does my bank statement have to do with Edgars? They know I have overpaid, so refund my ****** money! This is not on. I will get my lawyer to contact them and they can pay his fees as well. The audacity to ask for my bank statement. </p>
As per our telephonic conversation. Kindly forward us your document so that we may liaise with the accounts team on the matter reported by our valued customer regarding the refund as the account ws overpaid, kindly find the direct accounts team details . Please find the below reference number for your post ********** 166/GO
Tel: ********** or ***Edgars.
Tel: ***Jet
Email: ********** Johannesburg
Email: ********** Cape Town / Durban
Tel: 031 **********
Kind regards,
Nomzekelo Mnini
Customer Experience Team
Call Centre: ***.
Best regards,
As per our telephonic conversation. Kindly forward us your document so that we may liaise with the accounts team on the matter reported by our valued customer regarding the refund as the account ws overpaid, kindly find the direct accounts team details . Please find the below reference number for your post ********** 166/GO
Tel: ********** or ***Edgars.
Tel: ***Jet
Email: ********** Johannesburg
Email: ********** Cape Town / Durban
Tel: 031 **********
Kind regards,
Nomzekelo Mnini
Customer Experience Team
Call Centre: ***.
Best regards,
As per our telephonic conversation. Kindly forward us your document so that we may liaise with the accounts team on the matter reported by our valued customer regarding the refund as the account ws overpaid, kindly find the direct accounts team details . Please find the below reference number for your post ***/GO
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Nomzekelo Mnini
Customer Experience Team
Call Centre: ***.
Best regards,
As per our telephonic conversation. Kindly forward us your document so that we may liaise with the accounts team on the matter reported by our valued customer regarding the refund as the account ws overpaid, kindly find the direct accounts team details . Please find the below reference number for your post ***/GO
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Nomzekelo Mnini
Customer Experience Team
Call Centre: ***.
Best regards,
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