Refund
<p>A debit order went off my account on the 25th of July of R460, that I requested to be refunded due to me being under debt review and have sent all documents, bank statements and my ID and I still haven't received my money back! It's been over 2 weeks now and I'm appalled by the delayed and poor service that I've been receiving. Albert from Edgars escalated the matter on Wednesday.. It's now Friday and no response. I want urgent feedback!</p>
Kindly be advised that the matter regarding the refund request has been sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards
Customer Experience Team
Call Centre: ***
Kindly be advised that the matter regarding the refund request has been sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards
Customer Experience Team
Call Centre: ***