JM
Jabu M
1 reviews | Active since Jan 2014
17 Feb 2015, 11:18
Refund
I had a debt which I paid off long ago. I have a refund of R433.36 due to me. I sent all the required documents on the 29th of December. Its almost 2 months now and I have not had a response. I called and the person said they do not have contact details for the department that deals with refunds. This is not acceptable.
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Edcon's replyOfficial
18 Feb 2015, 13:01Hello Jmacmug,
We confirm receipt of your query and we have referred this to our Accounts team. They will be in touch with you as soon as possible in order to assist further with this matter.
It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.
Thank you for bringing this matter to our attention and we look forward to your continued support
Your reference number is: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team,
***
We confirm receipt of your query and we have referred this to our Accounts team. They will be in touch with you as soon as possible in order to assist further with this matter.
It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.
Thank you for bringing this matter to our attention and we look forward to your continued support
Your reference number is: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team,
***
Best regards,
Edcon's reply18 Feb 2015, 13:01
Official
Hello Jmacmug,
We confirm receipt of your query and we have referred this to our Accounts team. They will be in touch with you as soon as possible in order to assist further with this matter.
It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.
Thank you for bringing this matter to our attention and we look forward to your continued support
Your reference number is: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team,
***
We confirm receipt of your query and we have referred this to our Accounts team. They will be in touch with you as soon as possible in order to assist further with this matter.
It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.
Thank you for bringing this matter to our attention and we look forward to your continued support
Your reference number is: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team,
***
Best regards,