GM
Gladness M

1 reviews | Active since Aug 2016

03 Nov 2016, 09:47

quick *****ing and slow repairing

<p>You stole my number so you say from vodavom and now I can't access anything on my number without asking for approval you. Firstly I don't know you.</p> <p>When asking to do a simple sim swap on my number you advise to wait for 24hrs to free my number yet as of today I'm still waiting. Let alone being told that your 24hrs is office hours calculated, which is stupid if you ask me.</p> <p>I asked the stupid thingy to be cancelled somewhere around May.</p> <p>My incoming calls are all "unknown" for the why reason I don't know.</p> <p> </p> <p>If you cancel this stupid thing is annoying me.</p>

0
Replies (1)
Edcon
Edcon's reply04 Nov 2016, 09:22
Official

Thank you for taking the time to share your concerns with us.

Please be advised your query has been escalated to RMCS (Retail Mobile Credit Specialists) which is a third party company to Edcon with regards to airtime had activated the benefit on your account please be advised this is normally activated on your account when you purchase airtime via marketing sms sent to you regarding airtime specials.

Your reference number is ***/GO

Kind regards,
Edcon customer experience team,
***

Best regards,