1 reviews | Active since Sept 2015
Quality of clothes
Good Day<br> <br> I am complaining about the fact that I bought a dress on the 24th December for Christmas at Legit. It was a animal print dress which I fell inlove with immediately when I walked into the legit store. The dress is part of Boity's range. I had the dress on for about 3hours ans the lace is breaking off at the bottom already. I had this dress on once and when I took it off I saw the lace was breaking off. I buy often by legit because I love the style of clothes but I'm disgusted by the quality of how a dress can break so quickly. I just kept the dress on to take picturesand spend time with my family and I then changed after like 3 hours. I really hope someone will contact me back. Im a supporter of legit clothes but this is surely changing my mind of the quality. Im going back to the store today and I feel I just want my money back . I'm very disappointed. Thanks Jade<br> <br>
Thank you for taking the time to share your concerns with us. Edcon has a quality department that evaluates merchandise before sending our items to stores, this should not be happening. We have made the quality department aware of your query to avoid such incidents from occurring. We are currently liaising with the store manager and will revert with feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Thank you for taking the time to share your concerns with us. Edcon has a quality department that evaluates merchandise before sending our items to stores, this should not be happening. We have made the quality department aware of your query to avoid such incidents from occurring. We are currently liaising with the store manager and will revert with feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***