Provident fund

Good day I left edcon February 2019 and I fell all provident fund document.untill today I was never paid any amount. I worked as a ppt from 2008 then moved to a p6 in 2012 until 2018 January. The provident fund was under federal,I went to Fedcraw offices last year and I was assisted by the lady called Diana,she told me they never received any documents then she requested me to fill another forms.I did and waited patiently with no luck.

After sometime I called Themba Mthembuhe explain a long story about admin(bophelo,penprow) the funds moved from one company to another apparently one of these companies did not do the calculation from 2 ********** so they dont know how much the clients have.They are busy with reculculations,that was some time in September or October 2018.can someone please assist me.