LM
Lesego M
1 reviews | Active since Jul 2014
21 May 2015, 17:29
Promotion goods
I went to jet store at eloff street in Joburg to buy tomy's as they have a promotion of buy 1 get 1 free, but when it was time to pay I had to wait for more than 30 minutes as I was told that their system was not updated to break the prices as yet, I had to wait a very long & unacceptable time for the person responsible to come and assist, I mean they knew about the promotion before we \customers"knew about it"
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Replies (1)
Edcon's replyOfficial
23 May 2015, 15:52Hello lemaletswa,
Thank you for bringing this matter to our attention, we apologise for the lapse in service. As per our telephonic discussion kindly note that your concerns regarding the service you experienced at Jet Eloff has been escalated to the management team to investigate and rectify accordingly.
Your reference number is: ***/GO
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
Thank you for bringing this matter to our attention, we apologise for the lapse in service. As per our telephonic discussion kindly note that your concerns regarding the service you experienced at Jet Eloff has been escalated to the management team to investigate and rectify accordingly.
Your reference number is: ***/GO
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
Best regards,
Edcon's reply23 May 2015, 15:52
Official
Hello lemaletswa,
Thank you for bringing this matter to our attention, we apologise for the lapse in service. As per our telephonic discussion kindly note that your concerns regarding the service you experienced at Jet Eloff has been escalated to the management team to investigate and rectify accordingly.
Your reference number is: ***/GO
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
Thank you for bringing this matter to our attention, we apologise for the lapse in service. As per our telephonic discussion kindly note that your concerns regarding the service you experienced at Jet Eloff has been escalated to the management team to investigate and rectify accordingly.
Your reference number is: ***/GO
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
Best regards,